Medicare HETS 270/271 Submitters:
The Medicare 270/271 Eligibility system is currently timing out all requests. All requests are receiving a AAA03=42 'System Not Available' response. This issue has been escalated to CMS IT for review and resolution.
The Help Desk will open at 7:00 AM ET - please contact the Help Desk after 7:00 AM ET with any questions about this situation.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315