Medicare HETS 270/271 Submitters:
HETS 270/271 service has been restored. The Medicare 270/271 Eligibility system is now responding normally to all eligibility requests. Average response time is less than 5 seconds.
CMS staff is closely monitoring HETS 270/271 performance and will continue to do so. If you observe any issues, please contact the Help Desk.
Medicare Customer Assistance Re: Eligibility (MCARE) Help Desk
1-866-324-7315