Rhode Island Consumer Assistance

Rhode Island's participation in the federal Consumer Assistance Program grant has completed, however, the Rhode Island Parent information Network (RIPIN) continues to provide assistance to consumers with health insurance questions or problems. You can contact them at 470-270-0101.

The agencies listed below can help you take advantage of some of these protections and benefits and they can answer your questions about different types of coverage.

If you need health insurance, be sure to check out HealthCare.gov’s Plan Finder. It will help you find and compare health care coverage options in your area.

If you have questions about insurance you bought for yourself and/or your family or you have insurance provided by an employer who does business only in Rhode Island, contact:

Office of the Health Insurance Commissioner
1511 Pontiac Ave, Building #69
First Floor
Cranston, RI 02920
(855) 747-3224
http://www.ohic.ri.gov/

If you have a hard time affording health coverage and you have questions about eligibility for Medicaid or about current Medicaid benefits, go to:

HealthSourceRI (Medicaid)
(855) 840-4774
https://healthyrhode.ri.gov

Find in person help: https://healthsourceri.com/get-help/

If you are not eligible for Medicaid, your child may still be eligible for the Children's Health Insurance Program. For questions about eligibility or benefits, go to:

HealthSourceRI (Medicaid)
(855) 840-4774
https://healthyrhode.ri.gov

Find a person help: https://healthsourceri.com/get-help/

If you have a question, complaint, or dispute regarding insurance you get through a “self-insured” employer (typically a large company or one with locations in multiple states or countries), go to:

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov

If you are on Medicare and have a question, or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare, contact:

Rhode Island State Health Insurance Assistance Program (SHIP)
Office of Healthy Aging
Cranston, RI 02920
(888) 884-8721
https://oha.ri.gov/what-we-do/access/health-insurance-coaching/medicarre-counseling

If you are a veteran and have a question or concern about veterans’ health care benefits, go to:

US Department of Veterans Affairs
(877) 222-VETS (8387)
https://va.gov/health-care/

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