Minnesota Health Insurance Consumer Help

Minnesota does not operate a Consumer Assistance Program under the Affordable Care Act. The new consumer protections and benefits of the law still apply to you, however.  

The agencies listed below can help you take advantage of some of these protections and benefits. They can answer your questions about different types of coverage.

If you need health insurance, be sure to check out HealthCare.gov’s Plan Finder.  It will help you find and compare health care coverage options in your area.

For questions about insurance you bought for yourself or your family, or about insurance provided by an employer who does business only in Minnesota, contact:

Minnesota Department of Commerce (for fully-insured plans)
85 7th Place East, Suite 280
St. Paul, MN 55101
(651) 539-1600
(800) 657-3602
(outside Twin Cities metro area)
http://mn.gov/commerce
consumer.protection@state.mn.us

Minnesota Department of Health (for state-regulated HMO)
Mailing Address:
Managed Care Systems Section
P.O. Box 64882
St. Paul, MN 55164-0882
(651) 201-5000
(888) 345-0823
http://www.health.state.mn.us

If you have a hard time affording health coverage and have questions about Medicaid eligibility or benefits, go to:

MinnesotaCare (Minnesota Medicaid Program)
(651) 297-3862 (in the Twin Cities metro area)
(800) 657-3672 (outside the Twin Cities)
https://mn.gov/dhs/people-we-serve/adults/health-care/

Contact your county or regional human services, social services or family services office if you have questions or concerns about an existing human service case.

If you are not eligible for Medicaid, your child may still be eligible for the Children’s Health Insurance Program. For questions about eligibility or benefits, go to: 

MinnesotaCare (Children's Health Insurance Program)
(651) 297-3862 (in the Twin Cities metro area)
(800) 657-3672 (outside the Twin Cities)
https://mn.gov/dhs/people-we-serve/children-and-faamilies/

Contact your county or regional human services, social services or family services office if you have questions or concerns about an existing human service case.

For questions, complaints or disputes regarding insurance you get through a “self-insured” employer (usually a large company or one with locations in multiple states or countries), go to: 

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov

If you are on Medicare and have a question--or if you have a disability or end stage renal disease and want to enroll or find out if you are eligible for Medicare-- contact: 

Senior LinkAge Line
Toll Free: (800) 333-2433
Local: (651)- 431-2500
http://www.mnaging.org/

Physical Address:
Elmer L. Anderson Human Services
540 Cedar Street
St. Paul, MN 55164
(800) 333-2433
https://mn.gov/board-on-aging/direct-services/senior-linkage-line/

If you are a veteran and have a question or concern about veterans’ health care benefits, go to: 

US Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/

If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.

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