North Carolina Consumer Assistance

The North Carolina Consumer Assistance Program is run by the state’s Department of Insurance.  

North Carolina Department of Insurance
Albemarle Building
325 N. Salisbury Street
Raleigh, NC 27603-5926
(855) 408-1212
https://www.ncdoi.gov/consumers/health-insurance

If you have a question, complaint, or dispute regarding insurance you get through a "self-insured" employer (typically a large company or one with locations in multiple states or countries), go to:

U.S. Department of Labor
Employee Benefits Security Administration
200 Constitution Ave., NW
Washington, DC 20210
(866) 444-3272
http://www.askebsa.dol.gov

If you are a veteran and have a question or concern about veterans' health care benefits, go to:

U.S. Department of Veterans Affairs
(877) 222-VETS (8387)
https://www.va.gov/health-care/

If you have questions about your health insurance that are not covered by the above resources, call the Health Insurance Assistance Team of the U.S. Center for Consumer Information and Insurance Oversight at (888) 393-2789.

Back to Map