Plan Communications Archive
The Plan Communications included in this section are notices from the MAPD Help Desk. The subject list included on this page contains identified categories of information. For each category, the subject of the notice, the date it was published and a brief description, is provided. Click on the subject to access the information. Documents referenced in the various communications are available in the Downloads section of the corresponding web page.
Subject | Date | Description |
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2021-02-18
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Starting February 22, 2021 - the Electronic Retroactive Processing Transmission (eRPT) is transitioning its user authentication mechanism from Enterprise Identity Management (EIDM) to Identity Management (IDM).
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2020-06-05
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Please review the memo entitled "Real-time Beneficiary Eligibility Query (BEQ) for Medicare Advantage and Part D Plans," from John Campbell (Technical Advisor, Division of Medicare Enrollment Coordination, Medicare Enrollment and Appeals Group, Center for...
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2020-05-19
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Please see the memorandum (MBI Lookup Tool) from Jerry Mulcahy, Director, Medicare Enrollment Appeals Group in the Downloads section below.
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2020-04-09
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The Centers for Medicare & Medicaid Services (CMS) is providing flexibility regarding the Retroactive Processing Contractor’s (RPC) Enrollment Data Validation (EDV) monthly review process.
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2019-06-19
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In an effort to expedite the processing of ESRD payment cases, effective immediately, all Plans will be required to call into the Quality Net Help Desk to open an ESRD trouble ticket.
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2019-03-26
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Please review the memo entitled “Guidance to Correct MA-OEP Election Type Code Rejections” in the Downloads section below for information regarding recent issues within the MARx system for Plans using the MA-OEP election type.
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2018-02-28
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The Centers for Medicare & Medicaid Services has posted a new version (version 12.0) of the Plan Communications User Guide to the MAPD Help Desk website.
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2014-03-26
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Please be advised that CMS is again presenting the Webinar on the Release 2 functionality of the Electronic Retroactive Processing Transmission (eRPT) Application on March 26, 2014 at 3:30 PM (ET) during the Part C & D user call.
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2014-03-05
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For detailed information regarding the May 2014 software release, please review the memo entitled “Announcement of the May 2014 Software Release” dated February 27, 2014 from Cheri Rice and Cathy Carter in the Downloads section below.
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2014-01-23
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Please review the memo entitled “Advance Announcement of the May 2014 Software Release” from Cheri Rice and Cathy Carter dated January 23, 2014, in the Downloads section below for preliminary information regarding the planned release of systems change...
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2013-12-06
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For detailed information regarding the February 2014 software release, please review the memo entitled “Updated Announcement of the February 2014 Software Release” dated December 6, 2013 from Cheri Rice and Cathy Carter in the Downloads section below.
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2012-05-14
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The memo titled “End-Stage-Renal-Disease Coverage Data Clean-up and Special Transaction Reply Report" dated May 14, 2012, is available in the Downloads section below. It revises (and replaces) the May 11, 2012 version and provides updated information re...
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2012-05-08
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Please be advised that the Gentran Migration Schedule has been updated; the revised schedule dated May 8, 2012 is available for review in the Downloads section below.
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2012-04-27
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The memo entitled "Advanced Announcement of August 2012 Software Release" dated April 25, 2012, is available in the Downloads section below. It provides preliminary information regarding the 2012 August software release.
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2012-04-18
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The purpose of this notification is to inform all Gentran Users that the Centers for Medicare & Medicaid Services (CMS), is transitioning from IBM Sterling Gentran to TIBCO MFT Internet Server. All Gentran Users must convert to the Internet Server by D...
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2012-01-20
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Please be advised that there will be a Mainframe Outage Sunday, January 22, 2012, 2:00 AM - 8:00 PM (Eastern Time).
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2012-01-18
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Due to the scheduled Gentran and Mainframe outages January 20th through January 22nd, please be advised of the following adjustments to the Daily TRR processing schedule:
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2012-01-17
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Please be advised that there will be a Gentran outage Friday, January 20, 2012 at 11:00 PM through Sunday, January 22, 2012 at 4:00 PM (Eastern Time).
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2012-01-17
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Please be advised that there will be a Mainframe outage on Sunday, January 22, 2012, from 2:00 AM through 8:00 PM (Eastern Time).
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2011-12-28
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Please be advised that the MAPD Help Desk will be closed on Monday, January 2, 2012 in observance of the New Years holiday.
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2011-12-20
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Please be advised that the MAPD Help Desk will be closed on Monday, December 26, 2011 in observance of the Christmas holiday.
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2011-11-18
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Please review the memo entitled "Advanced Announcement of February 2012 Software Release" from Cheri Rice and Alan Constantian dated November 14, 2011 in the Downloads section below for information regarding the 2012 February software release.
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2011-11-09
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GUI users currently using a web browser to launch the MBD GUI from a Web page may be impacted by an upcoming change to the CMS network.
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2011-11-08
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Please be advised that due to implementation of software changes, the MARx UI will be in Dark mode from approximately 6:30 PM Saturday, November 12, 2011 until 4:30 AM Sunday, November 13, 2011.
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2011-10-04
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Please be advised that there will be a Gentran outage Saturday, October 8, 2011 at 12:00 AM through Sunday, October 9, 2011 at 4:00 PM (Eastern Time). This is due to a system upgrade.
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2011-09-20
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This message is to alert you to a forthcoming correction involving Transaction Reply Code (TRC) 121: Low Income Period Status.
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2011-09-14
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Please review the memo entitled "Announcement of the November 2011 Software Release" from Cheri Rice and Alan Constantian dated September 14, 2011 in the Downloads section below for information regarding the 2011 November software release.
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2011-09-14
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Please be advised that MARX Common UI may be unavailable to users Friday, September 16, 2011 from 9:00 PM (Eastern Time) through Sunday, September 18, 2011 at 9:00 PM (Eastern Time). This is due to system maintenance.
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2011-09-13
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Please be advised that there will be a Mainframe outage on Sunday, September 18, 2011, from 2:00 AM until 2:00 PM (Eastern Time).
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2011-08-30
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Please review the memo from Cheri Rice entitled "Change to the MARx Monthly Schedule for October 2011" in the downloads section below for information regarding the changes to the MARx Monthly Schedule for October 2011.
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2011-08-17
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Please be advised that there will be a Mainframe outage on Sunday, August 21, 2011, from 2:00 AM until 2:00 PM (Eastern Time).
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2011-08-17
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Beginning Saturday, August 20, 2011 at 12:00 AM through Sunday, August 21, 2011 at 12:00 AM Eastern Time, Gentran will be unavailable to users while the application is upgraded to a more current release.
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2011-08-11
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As of Friday, August 12, 2011 at 6 PM, CMS will experience a temporary delay in processing of State MAPD files.
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2011-08-04
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Please be advised that as of Friday, August 5, 2011 at 6 PM (Eastern Time), CMS will experience a temporary delay in processing of State MAPD files.
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2011-07-28
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Please be advised that on Friday, July 29, 2011, 9:00 PM through Sunday, July 31, 2011, 10:00 PM (Eastern Time), there will be an IACS Outage for the IACS 2011.2 Release.
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2011-07-28
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Please be advised that on Sunday, July 31, 2011 at 5:00 PM until Monday, August 1, 2011 at 6:00 AM the MARx UI will be unavailable to all users due to scheduled maintenance.
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2011-07-26
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Please be advised that the printed report format versions of the Plan Payment Report (PPR) for August that were pushed to the Plans on July 22, 2011 contain July's data.
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2011-07-22
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Please be advised that Plans will receive the 2010 Risk Adjustment Processing System (RAPS) Final Model Output Reports (MORs) on July 25, 2011.
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2011-07-22
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CMS has identified an issue related to MA and Cost Plan enrollees with ESRD periods.
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2011-07-19
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Please review the memo entitled Advanced Announcement of November 2011 Software Release from Cheri Rice and Alan Constantian dated July 19, 2011 in the Downloads section below for information regarding the 2011 November software release.
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2011-07-14
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The Bi-weekly LIS Report scheduled for Sunday, July 17, 2011 may be delayed until Monday, July 18, 2011 due to a routine system maintenance.
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2011-07-07
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As of Friday, July 8, 2011 at 6 PM, CMS will experience a temporary delay in processing of State MAPD files.
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2011-07-01
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The MARx UI will be unavailable to all users from 2:00 PM on Sunday, July 3rd, 2011 until 6:00 AM on Monday, July 4th, 2011 due to scheduled maintenance.
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2011-06-30
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The last Auto Assignment process will run Friday, July 1, 2011 at 6 PM and will resume on Monday, July 4, 2011 at 6 AM.
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2011-06-16
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Please review the memo entitled "Announcement of August 2011 Software Release" from Cheri Rice and Alan Constantian dated June 15, 2011 in the Downloads section below for information regarding the 2011 August software release.
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2011-06-09
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As of Friday, June 10, 2011 at 6 PM, CMS will experience a temporary delay in processing of State MAPD files.
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2011-06-03
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The MARx UI will be unavailable Friday, June 3rd, 2011 from 10:30 PM through 11:30 PM due to scheduled maintenance.
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2011-05-26
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Any organization that was required to make a firewall change in order to access the Gentran server (gis.cms.hhs.gov) is advised to contact the MAPD Help Desk for important configuration information.
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2011-05-18
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Due to the implementation of MARx Redesign and Modernization (R&M), the MAPD Production Schedule for 2011 and the MARx Plan Monthly Schedule for 2011 have been modified to reflect date changes.
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2011-05-17
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Please be advised that there will be a mainframe outage from Friday, May 20, 2011 at 10:00 PM through Sunday, May 22, 2011 at 8:00 AM (Eastern Time).
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2011-05-17
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Due to the scheduled mainframe outage this Friday, May 20, 2011 at 10:00 PM, the daily plan TRR files will be transmitted Sunday, May 22, 2011.
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2011-05-16
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Please review the memo from Cheri Rice and Alan Constantian entitled "Important Change Notice of AT&T/MDCN switch to Verizon Business Networx Services (VBNS)" in the downloads section below for information regarding the upcoming VBNS transition.
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2011-05-05
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The MARx Redesign and Modernization has been successfully implemented.
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2011-04-08
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Please review the memo entitled Changes to Implementation Schedule for the RM Release from from Cheri Rice and Alan Constantian in the downloads section below for important information regarding the MARx RM enhancements.
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2011-04-07
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As of Friday, March 11, 2011 at 6 PM, CMS will experience a temporary delay in processing of State MAPD files.
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2011-04-04
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Please review the MARx Redesign and Modernization Plan Training Webinar PowerPoint Slides in the Downloads section below.
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2011-04-04
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Please review the Submitting Number of Uncovered Months (NUNCMO) FAQ memo in the Downloads section below for details regarding sending NUNCMO information to CMS.
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2011-03-18
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Please review the memo entitled Advance Announcement of August 2011 Software Release from Cheri Rice and Alan Constantian dated March 18, 2011, in the Downloads section below for preliminary information regarding the August 2011 software release.
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2011-03-17
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Please review the MARx System Redesign & Modernization Batch and MARx System Redesign & Modernization MARx User Interface (UI) Handbooks in the Downloads section below.
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2011-02-03
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Please review the memo entitled Announcement of April 2011 Software Release
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2009-12-24
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Please review the MA Full Dual File Notification memo in the Downloads section below for details regarding the January 2010 MA Full-Dual File.
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The MMA Upgrade for this coming weekend has been cancelled due to unresolved technical issues.
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