![Illustration of two people talking to a healthcare professional](/sites/default/files/2024-04/stakeholder_engagement_hero.jpg)
Stakeholder Engagement
Stakeholder Engagement
Developing Efficiencies Across the Healthcare Enterprise to Improve Patient and Provider Experiences
OBRHI engages as a trusted partner with stakeholders across the health system to understand, measure, and identify opportunities to reduce unnecessary burden and increase efficiencies to improve access to quality, affordable, equitable healthcare. OBRHI engages with the public through diverse channels to seek insights and ensures those perspectives are reflected in CMS policy and operations. OBRHI curates these insights to drive action across the healthcare enterprise.
![Illustration of two people talking to a healthcare professional](/sites/default/files/2024-04/stakeholder_engagement_hero.jpg)
Recent Projects
![Barriers to Oral Health Care Barriers to Oral Health Care](/sites/default/files/2024-02/Barriers%20to%20Oral%20Health%20Thumbnail.jpg)
Barriers to Oral Health Care Illustration
CMS co-created the “Barriers to Oral Health” illustration with our external customers to represent their perspective and highlight the most prominent obstacles people face as they seek to access or provide oral health care.
![Make Your Voice Heard RFI Make Your Voice Heard RFI](/sites/default/files/2024-02/Make%20Your%20Voice%20Heard%20RFI%20Thumbnail.jpeg)
Make Your Voice Heard RFI Summary
CMS recently released a summary of the results from its Make Your Voice Heard Request for Information. The stories and insights stakeholders shared will inform our work and better support the populations we serve.
![Accountable Care Organization (ACO) Human-Centered Design Customer Engagement Accountable Care Organization (ACO) Human-Centered Design Customer Engagement](/sites/default/files/2024-02/ACO%20HCD%20Customer%20Engagement%20Thumbnail.jpg)
Accountable Care Organization Illustration
Following an Engagement focused on understanding the experiences of Accountable Care Organization (ACO) participants and other stakeholders, CMS co-created two illustrations to represent insights we gathered.
Featured Resources
Beacon of Hope Illustration
Based on interviews with interested parties, CMS developed a visual with guidance for assisting people with substance use disorders (SUD).
Pathways to Recover Illustration
The visual provides ideas and inspiration for support teams looking to help people with substance abuse disorders (SUD).
The Story of Sam Illustration
Sam's ongoing journey communicates the perspective of people moving through the substance use recovery process.