Assister newsletters

CMS regularly sends a newsletter to assisters that offers updates, tips, summaries of specific policies, and information about outreach and enrollment initiatives. The newsletter is sent out via email and then posted on Marketplace.CMS.gov. If there are any differences between the version sent out via email and the version posted online, the version posted online should be considered the final, preferred version. To sign up for the CMS Assister Newsletter, please send a request to the Assister Listserv inbox (ASSISTERLISTSERV@cms.hhs.gov) and write “Add to listserv” in the subject line. Please include the email address that you would like to add to the listserv in the body of your email.

Content in the Assister Newsletters is relevant to your work if you are a Navigator, non-Navigator assistance personnel (“in-person assister”), or certified application counselor (collectively, an assister) in a state with a Federally-facilitated Marketplace or State Partnership Marketplace.  Please note that the information presented in the Assister Newsletters is informal, technical assistance for assisters and is not intended as official CMS guidance. Newsletter content reflects policy and operations at the date of publication, and generally has not been updated to reflect any changes subsequent to the date of publication. Assisters should continue to refer to the applicable statutes and regulations, and to formal CMS guidance, for complete and current information about the requirements that apply to their work.

• September 2020 (PDF)
• Spring 2020 (PDF)
• Winter 2020 (PDF)
• Fall 2019 (PDF)
• September 2019 (PDF)
• August 2019 (PDF)
• June/July 2019 (PDF)
• May 2019 (PDF)
• January 2019 (PDF)
• November 2018 (PDF)
• October 2018 (PDF)
• July 2018 (PDF)
• June 2018 (PDF)
• May 2018 (PDF)
• April 2018 (PDF)
• March 2018 (PDF)
• February 14, 2018 (PDF)
• January 4, 2018 (PDF)
• December 14, 2017 (PDF)
• November 7, 2017 (PDF)
• October 2017 (PDF)
• September 2017 (PDF)
• August 2017 (PDF)