What's New
What's New
This page is used to post notifications and highlight new information that is of interest to beneficiaries and their representatives.
June 10, 2024 – Special Outage Notification
Please note that due to system modernization activities, the Medicare Secondary Payer Recovery Portal (MSPRP) and the Benefits Coordination & Recovery Center (BCRC) Call Center will be unavailable for the following days and times:
| Date | Time | Additional Information |
| Friday, June 28, 2024, through Monday July 1, 2024 | 2:00 PM ET Friday through 7:00 AM ET Monday | Call Center Will Not Be Available; Operations Will Resume on Monday, July 1 at 8:00 AM ET; |
We apologize for the inconvenience.
May 9, 2024 – Updated BCRC Case Closure Detail Document Now Available
The BCRC Case Closure Detail Document has been updated and is available in the Download section of the Medicare’s Recovery Process page.
Downloads
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Beneficiary Services What's New Archive (PDF) -
Appeals Process for Insurers and Workers’ Compensation Entities and Required Notice to Medicare Beneficiaries (PDF) -
2015 Beneficiary Services What's New Archive (PDF)
Page Last Modified:
06/10/2024 02:21 PM