What's New

What's New

This page is used to post notifications and highlight new information that is of interest to Insurers and Third Party Administrators.

July 1, 2024 – Updated Non-Group Health Plan (NGHP) Applicable Plan Appeals Reference Guide Now Available

The updated Non-Group Health Plan (NGHP) Applicable Plan Appeals Reference Guide is now available in the Download section of the NGHP Insurer Recovery Page. Refer to Chapter 1 for a summary of updates. 

June 10, 2024 – Special Outage Notification 

Please note that due to system modernization activities, the Medicare Secondary Payer Recovery Portal (MSPRP), the Commercial Repayment Center Portal (CRCP), and the Commercial Repayment Center (CRC) Call Center will be unavailable for the following days and times:

DateTimeAdditional Information
Friday, June 28, 2024, through Monday July 1, 20242:00 PM ET Friday through 7:00 AM ET Monday

Call Center Will Not Be Available; 

Operations Will Resume on Monday, July 1 at 8:00 AM ET.

We apologize for the inconvenience. 

May 9, 2024 – New CRC Case Closure Detail Document Now Available

A new CRC Case Closure Detail Document is now available in the Download section of the Insurer NGHP Recovery page. 

Downloads

Page Last Modified:
09/10/2024 06:23 PM
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