Access Care
Knowing where to turn for answers, which kind of provider to seek out, and other complex questions make accessing care a daunting task for many. These tools help explain how to access important services to care for your health.
FAQs for Access Care
How can I make the most of my health coverage?
- Answer
We know that taking advantage of all the benefits of your health coverage can be daunting. Our How to Maximize Your Health Coverage video explains how to make the most of your benefits.
I want to use telehealth to receive care. How do I know if telehealth is right for me?
- Answer
Learn more about the types of care available through telehealth and what to expect during your visit with our Telehealth: What to Know for Your Family (PDF) resource.
When should I go to the ER?
- Answer
Knowing when to schedule an appointment with your primary care physician or when to seek out emergency care can be difficult. This fact sheet (PDF) helps explain the differences and when you should seek out care at each.
I have a disability. How do I find appropriate care?
- Answer
Our Getting the Care You Need: A Guide to People with Disabilities (PDF) resource details the tools and resources available to help you understand your rights, receive the care you need, and be a part of your health care.
Our Getting the Care You Need: A Guide to People with Disabilities (PDF) resource details the tools and resources available to help you understand your rights, receive the care you need, and be a part of your health care.
Telehealth: What to Know for Your Family — English (PDF)
Telehealth is on the rise and connecting thousands of patients to their providers through either a phone, computer, or other technology. Find out the types of care you can receive through telehealth, how to prepare for an appointment, what to expect during a visit, and more.
- Available in 8 languages
Getting the Care You Need: A Guide to People with Disabilities — English (PDF)
This guide is designed to help people with disabilities access care. A Braille version is available. To request a physical copy, please contact the HealthEquityTA@cms.hhs.gov mailbox.
- Available in 8 languages
Returning to the Community: Health Care After Incarceration: A Guide for Health Care Reentry – English (PDF)
What’s next after release? Taking care of your physical and behavioral health is key to having a successful life upon returning to the community. Use this guide to take charge of your health, connect to free and affordable health services, and find additional resources.
- Available in 9 languages
Tips for Understanding your Drug Coverage & Prescriptions – English (PDF)
This fact sheet is designed to help you understand your drug coverage and prescriptions. Use this resource to find information on drug lists, how to read a prescription label, prescription costs and discounts, and suggested questions you can ask your provider about your prescriptions.
- Available in 9 languages
How to Maximize Your Health Coverage — English (Video)
What should you do now that you have health coverage? Coverage to Care can show you how to maximize your coverage.
Coronavirus and Your Health Coverage: Get the Basics — English (PDF)
Learn how to protect yourself and your family during COVID-19 with tips for staying healthy. This resource also has information about what health services are typically covered under Medicare and Marketplace plans and additional resources.
- Available in 8 languages
Differences Between Your Provider’s Office and the Emergency Department — English (PDF)
Where do I go when I am sick? What is the difference between the emergency department and primary care? Use this fact sheet to understand which is right for you before seeking care.
- Available in 9 languages