Talk to your provider about your bill

Check your bill

Check your bill to make sure it shows all the items and services you got during your visit.

Research price comparisons

Under Hospital Price Transparency rules, hospitals must make their standard charges available to the public. Search for “hospital price transparency [hospital name]” to find your hospital’s information.

You can also call nearby hospitals or other healthcare facilities. Ask what they charge for each Current Procedural Terminology (CPT) code on your bill. Ask for the “usual, customary, and reasonable charge” for your area.

Call your provider

Call your provider if you don’t understand something on your bill or you think something isn’t accurate.

If you can’t afford to pay the bill, ask your provider if they can put you on a payment plan or reduce the bill. Mention your price comparison research.

You may also be able to apply for financial assistance.

You may need to contact your provider again in the future about your billing issue. Note who you talked to and any reference numbers they mention, in case you need to refer to these later.