Promising Practices Project

The Centers for Medicare & Medicaid Services (CMS) Quality, Safety & Oversight Group (QSOG) sponsored the development of a series of issue briefs on useful practices and techniques that State Survey Agencies (SAs) use to improve their performance effectiveness and efficiency. 

Developed by a Workgroup of representatives from CMS and SAs in collaboration with a team from the University of Colorado Health Sciences Center, the purpose of the project was to disseminate the many creative ideas implemented by SAs across a range of topics, so all States may benefit from the experiences of their peers.

The final issue briefs (in the Downloads section below) are guides to help SAs launch program innovations and learn from successful methods used by other SAs to improve survey performance. These briefs are not an endorsement by CMS, but rather a way to share effective practices.