Contact Information for State Survey Agencies

State Survey Agencies work closely with CMS to ensure that health care providers/suppliers that receive federal funds follow federal regulations. This includes most providers and facilities in the U.S. Read how State Survey Agencies help with quality, safety, and oversight.

Do you have concerns about the quality of care a patient received in a health care facility?
State Survey Agencies investigate these complaints. You can file a complaint with a State Survey Agency using the contact information below.

State Survey Agency	State Health Department’s Web Site Address	Phone Number
State Survey Agency Alaska	State Health Department’s Web Site Address https://dhss.alaska.gov/dhcs/Pages/hflc/Complaint-form.aspx	Phone Number Office: 907-334-2483 Toll Free: 888-387-9387
State Survey Agency Alabama	State Health Department’s Web Site Address https://www.alabamapublichealth.gov/providerstandards/complaints.html	Phone Number 800-356-9596
State Survey Agency Arkansas	State Health Department’s Web Site Address https://www.healthy.arkansas.gov/health-facility-services-complaints	Phone Number 800-233-0340 501-661-2201
State Survey Agency American Samoa	State Health Department’s Web Site Address https://www.cms.gov/contacts/cms-san-francisco-regional-office/general-professional-contact/1551801	Phone Number 415-744-3501 Complaints can be filed at: Survey & Operations Group, San Francisco/Seattle Acute & Continuing Care Branch: ROSFOSO@cms.hhs.gov
State Survey Agency Arizona	State Health Department’s Web Site Address https://app3.azdhs.gov/PROD-AZHSComplaint-UI	Phone Number 602-364-2536
State Survey Agency California	State Health Department’s Web Site Address https://www.cdph.ca.gov/programs/chcq/lcp/calhealthfind/Pages/Home.aspx	Phone Number The toll-free number listed on the website by district: https://www.cdph.ca.gov/Programs/CHCQ/LCP/Pages/DistrictOffices.aspx
State Survey Agency Colorado	State Health Department’s Web Site Address https://cdphe.colorado.gov/health-facilities-complaints	Phone Number For HHA/hospice: 1-800-842-8826 or 303-692-2910 Other provider specific contacts are listed here: https://cdphe.colorado.gov/file-a-complaint/health-facilities-complaint-and-occurrence-contacts 1-800-842-8826
State Survey Agency Connecticut	State Health Department’s Web Site Address https://dphflisevents.ct.gov/Complaints	Phone Number 860-509-7400, 1-800-828-9769 For HHA: 1-800-828-9769
State Survey Agency District of Columbia	State Health Department’s Web Site Address https://dchealth.dc.gov/node/145702	Phone Number 202-442-5833
State Survey Agency Delaware	State Health Department’s Web Site Address https://dhss.delaware.gov/dhss/dhcq/ohflcmain.html	Phone Number 800-942-7373
State Survey Agency Florida	State Health Department’s Web Site Address https://ahca.myflorida.com/contact-ahca/filing-a-complaint	Phone Number 888-419-3456
State Survey Agency Georgia	State Health Department’s Web Site Address https://dch.georgia.gov/divisionsoffices/healthcare-facility-regulation/facility-licensure/hfr-file-complaint	Phone Number 800-878-6442
State Survey Agency Guam	State Health Department’s Web Site Address https://www.cms.gov/contacts/cms-san-francisco-regional-office/general-professional-contact/1551801	Phone Number 415-744-3501
State Survey Agency Hawaii	State Health Department’s Web Site Address https://health.hawaii.gov/ohca/files/2017/06/Complaint-Intake-Form-62017.pdf	Phone Number 808-692-7420 HHA Hotline (toll-free) phone number:(833) 886-8811
State Survey Agency Iowa	State Health Department’s Web Site Address https://dia.iowa.gov/	Phone Number 1-877-686-0027
State Survey Agency Idaho	State Health Department’s Web Site Address https://healthandwelfare.idaho.gov/providers/acute-and-continuing-care/home-health-agencies	Phone Number 800-345-1453 Fax: 208-364-1888
State Survey Agency Illinois	State Health Department’s Web Site Address https://dph.illinois.gov/topics-services/health-care-regulation/complaints.html	Phone Number 1-800-252-4343
State Survey Agency Indiana	State Health Department’s Web Site Address https://www.in.gov/health/ltc/contact/complaints/	Phone Number 800-246-8909
State Survey Agency Kansas	State Health Department’s Web Site Address https://www.kdhe.ks.gov/625/Complaint-Hotline	Phone Number 800-842-0078
State Survey Agency Kansas	State Health Department’s Web Site Address https://www.kdads.ks.gov/commissions/survey-certification-and-credentialing-commission/abuse-neglect-or-exploitation	Phone Number 800-842-0078
State Survey Agency Kentucky	State Health Department’s Web Site Address https://www.chfs.ky.gov/agencies/os/oig/dhc/Pages/default.aspx	Phone Number Abuse: 1-877-597-2331
State Survey Agency Louisiana	State Health Department’s Web Site Address https://ldh.la.gov/page/health-standards-section-complaints	Phone Number For HHA/Hospice: 800-327-3419 See website for contacts: https://ldh.la.gov/page/health-standards-section-complaints
State Survey Agency Massachusetts	State Health Department’s Web Site Address https://www.mass.gov/how-to/file-a-complaint-regarding-a-nursing-home-or-other-health-care-facility	Phone Number 800-462-5540 617-753-8000
State Survey Agency Maryland	State Health Department’s Web Site Address https://app.smartsheet.com/b/publish?EQBCT=07c94438f6714af1bbfe8ff1037b8b74	Phone Number General number for complaint submissions for various provider types is 410-402-8015. Hospital complaint triage line is 410-402-8016. HHA dedicated hotline: 800-492-6005
State Survey Agency Maine	State Health Department’s Web Site Address https://www.maine.gov/dhhs/dlc/safety-reporting/file-a-complaint	Phone Number 1-800-621-8222
State Survey Agency Michigan	State Health Department’s Web Site Address https://www.michigan.gov/lara/bureau-list/bsc/file-a-complaint-with-bsc	Phone Number 1-800-882-6006
State Survey Agency Minnesota	State Health Department’s Web Site Address https://www.health.state.mn.us/facilities/regulation/filecomplaint.html	Phone Number 844-880-1574
State Survey Agency Missouri	State Health Department’s Web Site Address https://health.mo.gov/safety/abuse/	Phone Number 800-392-0210
State Survey Agency Northern Mariana Islands	State Health Department’s Web Site Address https://www.cms.gov/contacts/cms-san-francisco-regional-office/general-professional-contact/1551801	Phone Number 415-744-3501
State Survey Agency Mississippi	State Health Department’s Web Site Address https://msdh.ms.gov/page/30,0,83,787.html	Phone Number 800-227-7308
State Survey Agency Montana	State Health Department’s Web Site Address https://dphhs.mt.gov/qad/certificationcomplaintform	Phone Number 1-800-762-4618
State Survey Agency North Carolina	State Health Department’s Web Site Address https://info.ncdhhs.gov/dhsr/ciu/filecomplaint.html	Phone Number 1-800-624-3004 (within NC) 919-855-4500 (outside NC)
State Survey Agency North Dakota	State Health Department’s Web Site Address https://www.hhs.nd.gov/health-facility-concerns	Phone Number 1-800-545-8256
State Survey Agency Nebraska	State Health Department’s Web Site Address https://dhhs.ne.gov/licensure/Pages/Health-Care-Facilities-and-Services-Complaints.aspx	Phone Number 402-471-0316Fax: 402-742-2389
State Survey Agency New Hampshire	State Health Department’s Web Site Address https://www.dhhs.nh.gov/file-complaint-against-health-facility-nh	Phone Number 603-271-9049 For HHA:800-621-6232
State Survey Agency New Jersey	State Health Department’s Web Site Address https://www.state.nj.us/health/healthfacilities/file_complaint.shtml	Phone Number 800-792-9770
State Survey Agency New Mexico	State Health Department’s Web Site Address https://www.nmhealth.org/about/dhi/ane/rane/	Phone Number 800-752-8649
State Survey Agency Nevada	State Health Department’s Web Site Address https://dpbh.nv.gov/Reg/HealthFacilities/dta/Complaints/HCQC-Complaint-Form/	Phone Number 1-800-225-3414
State Survey Agency New York	State Health Department’s Web Site Address https://apps.health.ny.gov/surveyd8/facility-complaint-form	Phone Number General Complaints Phone number: 1-800-663-6114
State Survey Agency Ohio	State Health Department’s Web Site Address https://odh.ohio.gov/know-our-programs/complaints-nursing-home-and-healthcare-facilities/complaints-hcf-nh	Phone Number 1-800-342-0553 For HHA: 1-800-669-3534
State Survey Agency Oklahoma	State Health Department’s Web Site Address https://oklahoma.gov/health/services/licensing-inspections/medical-facilities-service/complaints-and-enforcement-division.html	Phone Number 405-426-8470 For nursing homes/ICF/IIDs: 800-747-8419 For HHA: 800-234-7258 (this number is specific to HHA)
State Survey Agency Oregon	State Health Department’s Web Site Address https://www.oregon.gov/oha/PH/PROVIDERPARTNERRESOURCES/HEALTHCAREPROVIDERSFACILITIES/HEALTHCAREHEALTHCAREREGULATIONQUALITYIMPROVEMENT/Pages/complaint.aspx	Phone Number Acute and Continuing Care: 971-673-0540 Long Term Care: 877-280-4555
State Survey Agency Pennsylvania	State Health Department’s Web Site Address https://www.health.pa.gov/topics/facilities/Pages/Facilities-Licensing.aspx	Phone Number 1-800-254-5164
State Survey Agency Puerto Rico	State Health Department’s Web Site Address https://www.salud.gov.pr/CMS/DOWNLOAD/4975	Phone Number 787-273-8487
State Survey Agency Rhode Island	State Health Department’s Web Site Address https://health.ri.gov/complaints/	Phone Number 401-222-5200
State Survey Agency South Carolina	State Health Department’s Web Site Address https://scdhec.gov/healthcare-quality/healthcare-facility-licensing/health-facility-cna-abuse-complaints	Phone Number 803-545-4370 800-922-6735
State Survey Agency South Dakota	State Health Department’s Web Site Address https://doh.sd.gov/health-care-professionals/health-facility-licensure/health-facility-complaints/	Phone Number 1-800-738-2301(HHA and hospice) 605-367-5368, 605-773-6373, 605-367-4640
State Survey Agency Tennessee	State Health Department’s Web Site Address https://www.tn.gov/hfc/division-of-licensure-and-regulation/filing-a-complaint.html	Phone Number Local main hotline: 615-253-5905 General: 1-877-287-0010 For HHAs: 1-800-541-7367 For Hospice: 1-877-253-0010
State Survey Agency Texas	State Health Department’s Web Site Address https://txhhs.my.site.com/complaint/s/	Phone Number 800-458-9858
State Survey Agency Utah	State Health Department’s Web Site Address https://docs.google.com/forms/d/10ZlXc7c6ps5uv-eV-WGMW2voX5L-Syq0nL5mrSTPSMU/edit	Phone Number 800-662-4157
State Survey Agency Virginia	State Health Department’s Web Site Address https://www.vdh.virginia.gov/licensure-and-certification/complaint-unit/	Phone Number 1-800-955-1819
State Survey Agency Virgin Islands	State Health Department’s Web Site Address https://www.cms.gov/contacts/cms-new-york-regional-office/general-professional-contact/1551871	Phone Number 212-616-2500
State Survey Agency Vermont	State Health Department’s Web Site Address https://dlp.vermont.gov/survey-cert/sc-complaints	Phone Number 802-241-0482888-700-5330
State Survey Agency Washington	State Health Department’s Web Site Address https://www.doh.wa.gov/LicensesPermitsandCertificates/FileComplaintAboutProviderorFacility/FacilityComplaintProcess#heading25859	Phone Number Acute and Continuing Care:: 1-800-633-6828 Long-Term Care: 1-800-562-6078 (TTY) 1-800-737-7931
State Survey Agency Wisconsin	State Health Department’s Web Site Address https://www.dhs.wisconsin.gov/guide/complaints.htm	Phone Number 800-642-6552
State Survey Agency West Virginia	State Health Department’s Web Site Address https://ohflac.wvdhhr.org/complaint.html	Phone Number 304-558-0050 Home Health Hotline: (800) 442-2888
State Survey Agency Wyoming	State Health Department’s Web Site Address https://health.wyo.gov/aging/hls/complaints-against-healthcare-facilities/	Phone Number 307-777-7123 For HHA and hospice:1-800-548-1367 307-777-7123

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